Ip office softconsole download

Ip office softconsole receptionist license 171987 adi. They can answer, route and manage incoming calls from the screen of their pc, while simultaneously viewing caller information, directory information for pointandclick routing, held calls and. With avaya ip office softconsole, however, receptionists at the old mill now have total visibility. Using ip office softconsole 5 whats new 5 phone and computer requirements 5 logging in. Various ip office features and applications require activation with license keys entered into the systems configuration. The receptionist solution includes the ip office softconsole application. Further information can be found in the ip office platform 10. Softconsole user guide page 3 ip office 15601016 ens issue 16b 28 june 20 heritage nortel software heritage nortel software means the software that was acquired by avaya as part of its purchase of the nortel enterprise solutions business in december 2009. There are a couple of things that you will need to know to get things working correctly.

This free software is an intellectual property of avaya, inc. Alternatively, you can download the installers below. Each license key is a unique 32character code based on the feature being activated and the feature key dongle system sd card serial number. It also allows the user to see the status of other ip office. Softconsole user guide page 7 ip office 15601016 ens issue 16a 03 october 2011 softconsole. Installation of ip office systems for avayas nationwide business partner network. Some uris rfc2617 7 123 ntp no open dect r4 ip office. It can be purchased with the receptionist user license. Softconsole provides enterprise receptionists and operators with call information and call actions to simplify call handling and instant messaging. End user may install and use each copy or an instance of the software on one server or on multiple servers provided. Must provide remote access method for remote support.

Sip extensions, avaya communicator, onex mobile preferred, ip office softphone, asbce, ix workplace. Deployment of the softconsole provides the operator with the correct information to prioritize call handling. Softconsole installation manual page 3 ip office ens issue 06e 01 july 20 heritage nortel software heritage nortel software means the software that was acquired by avaya as part of its purchase of the nortel enterprise solutions business in december 2009. Directory entries ip 500 users, hunt groups and external contacts. In the case of ip office, an enduser customer is required to have a current ip office support services iposs agreement in place in order. Using softconsolereceptionist soft console is an application that has been around for the avaya ip office since its inception many years ago.

Avaya ip office resource for all things related to avayas leading business pbx system. With softconsole, users see the status of other users and adjust basic telephony settings of other. Unity connected solutions avaya ip office soft console avaya ip office soft console quick reference guide login to soft console enter your username enter your password enter the ip office ip address contact your system administrator create a blf group click tools click preferences configure click bfl groups. It provides a range of call controls through the users computer. Ip office softconsole ip office softconsole is an ip office application intended for receptionists and operators who answer and distribute calls. Page 2 while reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, avaya inc. Access to the ip500 telephone number directory is provided by the softconsole directory panel. Ipofficeinfo avaya ip office information, links and. Where this is mentioned substitute the actual softconsole install directory name e. The avaya ip office receptionist formerly softconsole 171987 simplifies call handling and helps improve operator service by providing call information and available. We offer 1, 2 and 4 hour remote support options, scheduled in advance. Avaya softconsole ip500 telecoms southern communications. Click here to download the latest installer for windows 3. This allows the softconsole user to either answer calls from the call.

This document uses as a placeholder for the actual softconsole install directory. The receptionist solution includes the ip office softconsole application, which allows a. For the love of physics walter lewin may 16, 2011 duration. Softconsole is the pcbased windows receptionist application for ip office. Zenitel turbine with avaya ip office using sip and tls april 20, 2020. Optional internal upgrades allow for the support of up 12 x v. Formula totalview connector for avaya ip office using centralized cti web services april 23, 2020. The avaya ip office ip406 v2 office is the new 406 hardware. Avaya ip office how to use avaya ip office softconsole. The pc based windows operator console softconsole has been specifically designed to benefit businesses through improved operator service. Zenitel turbine with avaya ip office using sip and tcp april 22, 2020.

Ip office softconsole is the pcbased operator console that provides a visible display of call information and pcbased call handling. Using avaya ip office platform softconsole page 3 ip office platform 10. Scripts answering scripts can be created and associated with inbound telephone numbers or callers. Customer has a few pcs with softconsole, all running windows 10. It is a brilliant tool that infinitely improves the call handling and productivity of any busy company. It also provides login options for backup operator pcs.